Terms & Conditions

All Inclusive Travel Services company

Owned by Christos Rovithis | Address: Sisi, Ag.Nikolaos - Crete 72400

Tel: (+30) 28410 71712

Registered company by Greek National Tourism Organization

Tour Office Registry no.: 1040Ε600001045Υ1

Issue date: 4th May, 2026

1. To Secure your Booking

To secure a booking the Company known as "All Inclusive Travel Services" requires a completed booking form and the necessary deposit or full payment before the activity or tour starts. Clients booking by telephone, on the website, or by e-mail will be deemed to have signed the Declaration on the booking form and agreed to the following conditions:

• They have read and accepted our Booking Conditions and general information pages contained in our brochure and on our website.
• They appreciate, on behalf of all the people included in their booking, the risks involved in adventure activities.
• They or anyone else on their booking does not suffer (or has ever suffered) from any pre-existing medical condition which may prevent them from actively participating in the tour.
• The person signing, or being deemed to sign, the attached booking form (which incorporates these terms) warrants that he/she has full authority to do so on behalf of all persons whose names appear thereon and confirms that all such persons are fully aware of and accept these conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation email.

2. Payment of the Tours and Activities

Payment for all excursions can only be made by credit or debit card.

We accept Visa and Mastercard payments only.

Cash payments and other payment methods are not accepted.

3. If You Cancel Your Booking

The customer has the right to cancel the excursion up to 24 hours before the excursion start time without any cancellation fees, and a full refund will be provided.

If the customer cancels within 24 hours before the start of the excursion, no refund will be given and cancellation fees are 100% of the total amount.

8. If we Cancel Your Tour or Activity

All Inclusive Travel reserves the right to cancel the excursion under any circumstances where it considers that the excursion cannot be carried out safely, or in cases of force majeure.

Force majeure includes, but is not limited to, severe weather conditions, strong winds, storms, natural disasters, fires, earthquakes, floods, strikes, government restrictions, port authority prohibitions, technical or mechanical problems, health emergencies, pandemics, transportation disruptions, or any other unforeseen circumstances beyond the organizer’s control.

In the event of cancellation by the organizer, the customer will receive a full refund of the amount paid.

4. Travel and Cancelation Insurance

Clients are responsible for effecting sufficient personal travel insurance. Travel insurance is mandatory for all clients whilst on a tour organized by the All inclusive Travel Services. Clients together with their personal property including baggage are at all times solely at their own risk. Clients are wholly responsible for arranging their own insurance and ensuring that they are in possession of private Travel Insurance with protection for the full duration of the tour in respect of at least medical expenses, injury, death, repatriation, cancellation and curtailment, with adequate benefits.

Clients making their own arrangements should ensure that there are no exclusion clauses limiting protection for the type of activities included in their tour. Whether clients choose to obtain Travel Insurance through the Company, the Company’s agent or through their own independent arrangements, the clients must satisfy themselves that any such insurance is what they require and clients should arrange supplementary insurance if need be.

5. Liability Insurance

Limited insurance is held by the operator. The client acknowledges and accepts that there may be no policy covering the Company’s liability to its clients for death, injury, damage or loss occurring anywhere in the world. The client also specifically acknowledges that with respect to passenger accident liability cover this cover may be very limited or may not exist at all.

The client acknowledges that the All inclusive Travel Services has taken reasonable steps in safeguarding its liability. Although All inclusive Travel Services does hold various insurances this booking condition states that the client must assume he/she is not covered by All inclusive Travel Services insurance policy, including all liability insurance, for death, injury, damage or any other loss.

6. Tour and Activity Participation

Clients agree to accept the authority and decisions of the Company’s employees, tour leaders and agents whilst on tour with the Company. If in the opinion of such persons the health, level of fitness or conduct of a client at any time before or after departure appears likely to endanger the safe, comfortable or happy progress of a tour the client may be excluded from all or part of the tour without refund or recompense. In the case of ill health the Company may make such arrangements as it sees fit and recover the costs thereof from the client.

If a client commits an illegal act the client may be excluded from the tour and the Company shall cease to have responsibility to/for them. If you are affected by a condition, medical or otherwise, that might affect you or affect other people’s enjoyment or active participation of the tour, you must advise us at the time of booking. No refund will be given for any unused services.

7. If we Change Your Tour or Activity

While All Inclusive Travel Services" will use its best endeavors to operate all tours as advertised, reasonable changes in the itinerary may be made where deemed necessary or advisable by All inclusive Travel Services reserves the right to change any of the facilities, services described in this brochure and/or the website before a booking is made. If a major change is known to us, the client will be told at the time of booking, otherwise All Inclusive Travel Services will inform the client as soon as reasonably possible if there is time before departure.

The definition of a major change will depend on the individual tour and circumstances. When a major change is made the client will have the choice of accepting the change of arrangements, purchasing an alternative tour or cancelling the tour and obtaining a full refund.

8. If we Cancel Your Tour or Activity

All Inclusive Travel reserves the right to cancel the excursion under any circumstances where it considers that the excursion cannot be carried out safely, or in cases of force majeure.

Force majeure includes, but is not limited to, severe weather conditions, strong winds, storms, natural disasters, fires, earthquakes, floods, strikes, government restrictions, port authority prohibitions, technical or mechanical problems, health emergencies, pandemics, transportation disruptions, or any other unforeseen circumstances beyond the organizer’s control.

In the event of cancellation by the organizer, the customer will receive a full refund of the amount paid.

9. Our Responsibility for Your Tour and Activity

Clients bookings are accepted on the understanding that they appreciate the possible risks inherent in adventure activities and that they undertake the tours, treks or expeditions featured in our programs at their own volition. Due to political and cultural differences, as well as generally tougher physical conditions, travel to many areas of the world involves risks other than those we take in our daily lives. All inclusive Travel Services and the tour operators work with place extreme importance on the safety of clients.

It is important, however, that clients realize that they are responsible for making themselves aware (through State Department advisories, Government Tourist Offices and other sources of information) of the risks involved, and are responsible for making their decisions accordingly. No refund will be made for any unused services which are included in the price. All inclusive Travel Services shall not be liable for any delays, deviations or missions from any tour caused by circumstances beyond its reasonable control, nor for any direct or indirect consequences there to All Inclusive Travel Services shall not be liable to compensate clients for associated expenses incurred as a result of their booking.

All Inclusive Travel Services only acts as an activity based company for the owners, contractors, suppliers of transportation and local operators/agents, and/or other related travel services provided and assumes no liability or responsibility for additional expenses howsoever caused arising directly or indirectly from the actions or omissions of such independent parties, accidents, loss or damage to person or property, delays, transport failures, strikes, war, force majeure, Acts of God etc, over which it has no control. Arrangements so made by All inclusive Travel Services will be subject to any special terms imposed by the supplier of these services. All inclusive Travel Services accepts no liability for any action or activity undertaken by the client arranged independently of All inclusive Travel Services while on tour.

All inclusive Travel Services accepts no liability for any circumstance arising pursuant to the agreement constituted by acceptance of these conditions by the client save:

• Where such circumstance derives directly from a failure by All Inclusive Travel Services to use due diligence in the selection of persons for whom it acts as agent.
• Or for negligence on the part of its employees causing death or personal injury.
• Or to the extent of recovery by the client under the insurance cover effected pursuant to these conditions.

All Inclusive Travel Services company

Issue Date: 4th May, 2026

Address: Sisi, Ag.Nikolaos - Crete 72400